Troubleshooting

My assistant says I need a paid plan#

The tools need a paid Resumondo plan. Upgrade in your account, then ask your assistant again; you don't need to reconnect.

The sign-in never opens#

Your assistant has to support remote MCP servers with sign-in. In ChatGPT that means adding it as a custom MCP server on chatgpt.com with OAuth (see Connect ChatGPT). In Claude Code and Codex, start the sign-in yourself: /mcp then Authenticate in Claude Code, or codex mcp login in Codex. Assistants that only run local servers can't connect.

My assistant doesn't use Resumondo#

Make sure it's turned on in the chat: in Claude, click +, then Connectors; in ChatGPT, type @ and pick Resumondo. Then mention Resumondo by name, like “save it in Resumondo”.

It saved to the wrong account#

Disconnect it in Connect MCP, sign in to the right account, and connect again.

My assistant says to try again later#

You've hit a limit: each account can save 20 documents per 10 minutes and send 120 requests a minute. Nothing you already saved is lost. Wait the time your assistant mentions, then ask again. See Limits.

The PDF link stopped working#

PDF links work for 7 days. Open the editor link and download it from there, or ask your assistant to save it again.

My resume has something I didn't say#

Everything in it comes from your assistant; Resumondo doesn't change the text. Ask your assistant to fix it, or edit it in the editor, and tell it to use only what you've told it.

Still stuck?#

Email [email protected] with your assistant's name and what you see, and we'll help.