Business analyst resume example
A complete resume for a business analyst in banking and energy, plus summaries, bullet points and skills for IT and process roles.
What hiring managers look for
Hiring managers want a business analyst who can find the real problem, get the right people to agree and give engineering requirements they can build. A strong resume shows the projects, the teams involved and what changed for the business.
This example shows an analyst with five years in banking and energy. Each bullet names the analysis and the result it led to, and the skills list covers both methods and tools. IT, systems and process analysts can follow the same structure.
Business analyst resume summary examples
Mid-level, 5 years
Business analyst with 5 years of experience in banking and energy. Gathers requirements from business teams, maps processes and turns them into clear user stories that engineering can build. Recent work automated loan intake for 3 branches, cutting processing time from 5 days to 2.
Entry level
Detail-minded graduate with a degree in information systems and an internship analyzing customer data for a regional bank. Comfortable with SQL, Excel and process mapping. Ready to turn business needs into clear requirements.
IT business analyst
IT business analyst with 6 years on CRM and ERP projects. Led requirements for a Salesforce rollout to 800 users and keeps business and technical teams working from the same plan.
Senior
Senior business analyst with 10 years in healthcare, leading analysis on projects worth up to $8M. CBAP certified, mentors 3 analysts and is known for finding the real problem behind a request.
Business analyst resume bullet points
Strong bullets start with what you did and end with what changed. Borrow the pattern, then use your own numbers.
- Ran 20 requirements workshops with sales, finance and IT and turned them into one backlog for a CRM rollout.
- Mapped the order-to-cash process and found 3 handoffs that caused 70% of billing errors.
- Wrote the business case for a new claims system, approved with a $1.2M budget.
- Led user acceptance testing of 400 test cases; the system went live on schedule with no critical defects.
- Built a SQL data model that gave the operations team daily numbers instead of monthly ones.
- Cut customer onboarding from 10 days to 4 by removing 6 manual approval steps.
- Trained 60 users on the new system and wrote the guides the help desk still uses.
- Worked with the product owner to rank 150 backlog items by business value.
Skills for a business analyst resume
Skills job postings ask for
- Requirements gathering
- Process mapping (BPMN, Visio)
- User stories and acceptance criteria
- SQL
- Excel
- Power BI or Tableau
- Jira and Confluence
- User acceptance testing
- Agile and Scrum
- Gap analysis
Skills to show in your bullets
- Stakeholder management
- Running workshops
- Clear writing
- Critical thinking
- Problem solving
List the skills a posting names in its own words, and only the ones you can talk about in an interview. Qualities like these read best as results in your bullets, not as a list.
Tips for writing a business analyst resume
- 1
Show the business result
Requirements and diagrams are the work. Time saved, errors cut and money found are the result, so end your bullets with them.
- 2
Name the systems and methods
Postings often ask for SQL, Jira, Visio or a specific system like Salesforce or SAP. Name the ones you've worked with.
- 3
Show who you worked with
Business analysts sit between teams. Say which teams and how many people, so a reader sees you can bring them together.
- 4
Add a certification if you have one
ECBA, CCBA, CBAP or PMI-PBA show training in the craft. List them with the year.
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